Your role as a class rep is to comment on the student learning experience regarding your course. As a class rep you do not deal with student's individual performance, individual complaints or student's personal problems.
You can refer students to:
Caroline Miller, Welfare Adviser
North Hanover Street, room NH117.
email: caroline.miller@gcal.ac.uk
direct line: 0141 273 1613
Al Wilson, Student Representative Coordinator
North Hanover Street, room NH118.
email: alastair.wilson@gcal.ac.uk
direct line: 0141 273 1609
The Base in the Library
0141 273 1000 - there are a range of student support services available from the University itself. Most of them are run from 'The Base' on the ground floor of the Saltire Centre
Vice President Support & Advice
If you are dealing with a class complaint or a complex issue the Vice President Support and Advice can assist you with your case or give you some advice on how to handle the situation.
"Work to enhance the student experience"